When you hear the words
The winners of the new era will redefine what is an organization that is driven by products in its truest sense of the word. They’ll utilize their products to help drive the acquisition of customers, retention of customers and expansion. They’ll also incorporate PLG into the process of designing, developing and delivering their products.
At Metso, for example, centralizing reporting on Quickbase enabled them to access all of their critical information such as ERP data, inventory information and so on. and to track the progress on high-priority orders. The solution enabled them to save more than $1 million a year. With the right business analytics platform, you can streamline your processes, increase productivity and make better decisions with current and accurate information. The most important thing is to ensure that the reporting and analytics platform is a value-add for customers, not a burden. PLG is about this.